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Privacy Policy

Last Updated: March 24, 2026

1. Introduction

Welcome to PerfectSkin, developed by Deepsense Sports Tech Private Limited. We are committed to protecting your privacy and ensuring your personal data is handled with care. This policy explains how we collect, use, and safeguard your information when you use our AI-powered skin analysis service.

2. Information We Collect

  • Facial Images: We collect the selfie you upload to perform the skin analysis.
  • Questionnaire Responses: We collect data regarding your skin type, concerns, sleep habits, water intake, and sunscreen usage.
  • Payment Information: We process payments via either Razorpay, Google Play Billing or Apple Pay. We do not store your credit card or sensitive bank details on our servers. Note: we only use Apple Pay for users on iOS devices.
  • Voice Recordings: When you choose to name your skincare products by voice, we record a short audio clip solely to transcribe the product names. The audio is processed instantly by OpenAI Whisper and is never stored on our servers.
  • Usage Data: We use analytics tools (e.g., PostHog) to understand how you use our app and improve the experience.

3. How We Use Your Data

AI Analysis: Your facial image, chat messages, and questionnaire data are processed by Artificial Intelligence models (provided by Microsoft Azure, OpenAI, and Anthropic via AWS Bedrock) to analyze your skin's appearance, provide coaching, and generate personalized skincare recommendations.

Image Storage: Your images are securely stored in an encrypted AWS S3 bucket for the purpose of displaying them back to you and maintaining your scan history. You have full control over your images — you can view and permanently delete any scan photo at any time from your profile.

Chat Storage: We store your chat history to provide a continuous, contextual, and personalized coaching experience. This allows our AI to remember your progress and provide better advice over time.

4. Account and Data Deletion

We believe you should have complete control over your data. You can delete your account and all associated personal data at any time:

  • In-App: Go to the Profile menu and click the "Delete Account" button.
  • Email Request: Send an email to ab.wicketai@gmail.com with the subject "Account Deletion".

Upon request, your account and all associated data (including images and chat history) will be deleted immediately from our active servers.

5. Third-Party Services

We share data with trusted third-party providers to operate our service:

  • Microsoft Azure, OpenAI, Anthropic: For processing AI analysis and coaching.
  • Amazon Web Services (AWS): For secure encrypted image storage in S3 buckets.
  • Razorpay, Google Play, Apple Pay: For secure payment processing.
  • PostHog: For user analytics.

6. Device Permissions

Our app requests the following device permissions. All permissions are optional — you can still use the core features of the app without granting them.

  • Camera: Used to take a selfie for your skin analysis or to photograph product labels. We never access your camera in the background.
  • Microphone (Android & iOS): Used exclusively when you choose to speak your skincare product names instead of typing them. A short audio clip is recorded, transcribed into text to identify the product, and immediately discarded — it is never stored or shared. We do not access your microphone at any other time.
  • Photo Library: Used only when you choose to upload an existing photo from your gallery for skin analysis.
  • Notifications: Used to send you skincare reminders and routine nudges. You can disable these at any time from your device settings.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Deepsense Sports Tech Private Limited
Email: ab.wicketai@gmail.com